1634 Daffodil Lane. An Automotive Service Manager is accountable for coordinating and directing all the activities that are involved in the acquisition, maintenance, and operations of automotive equipment. The duties of an Automotive Manager include assessing automotive acquisition needs, complying with environmental regulations and laws, procuring parts and supplies, coordinating repairing services, and collaborating with other company departments. QUALIFICATIONS PROFILE. Hire/train/develop automotive service professionals. Assisted service advisors with overflow, scheduled service appointments, performed walkarounds with a client for service check-in. Vehicle reconditioning goals. Test drive vehicles, and test components and systems using equipment such as an infrared engine. Click here to read more. Develops estimates by costing materials, supplies, and labor; calculating customers payment, including deductibles. Resume Sample 9 – Automotive General Manager resume. When you are applying for the automotive manager position, it is a must that you present yourself in a professional way since the position that you are applying for is a manager position. Automotive Service Manager Resume Examples & Samples. Monitored operations, and inspected, tested and measured completed work, using devices, such as hand tools, gauges, and specifications to verify conformance to standards. A professional automotive General Manager resume provides you with the competitive edge you need to succeed in an auto job search. Recommended measures, such as procedural changes, service manuals revisions, and equipment. Objective : I have experience in various aspects of the automotive field working closely with cross functional teams, customers, and vendors. • Manage Service Department on multi – franchise auto campus with 16 technicians, 8 service advisors, 5 parts consultants. We have been Providing an Automotive General Manager Resume Service to Automotive Professionals and Auto Managers for over 20 years! 11. Deliver detailed estimates to customers after completing an initial inspection/ diagnosis. Jobs for auto mechanics are projected to grow by 6% (or 45,900 jobs) from 2016 through 2026, according to the Bureau of Labor Statistics (BLS). Manage the service department effectively by scheduling associates, service appointments and organizing workflow to deliver quality work on time to customers. It is through a resume objective that an employer can determine the worthiness (or lack thereof) of a candidate. View - general manager jobs available on Automotive News Jobs Board. Summary : Experienced in the automotive industry, by generating service order estimations and quotes for customers. Fixed Operations Manager Ron Marhofer Auto Group September/2000 – September/2006 • Negotiated contracts with Cintas and Airgas utilizing group buying power to reduce expenses at all 6 locations. In that case, see these senior restaurant manager resume examples. The automotive general manager resume sample provides the basic structure for your document. Dedicated to helping job seekers find work during the pandemic. Inspiring and developing service team to achieve said goals in a manner that is in line with operational standards. Employs great communication skills to relay complex problems to customers. As a sales manager, you must highlight your best qualities in your resume summary which serves as your pitch. How do you make a general manager resume for a first job? Maintained a steady gross profit in customer pay consistently above 85% with banner months throughout the fiscal year. Conferred with personnel, such as management, engineering, quality control, customers, and workers representatives to coordinate work activities and resolve problems. Maintain customer relations to ensure long-term growth in sales and profits and retain customers. Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed on the vehicle. Maintain inventory of mechanical parts needed for repairs and maintenance. Not exactly the next Bill Belichick yet, but far better than a total greenhorn. Industry-Leading Resume Writers. A successful Automotive Service Manager Resume emphasizes on job description such as coordinating the work of auto personnel, supervising the staff, conducting research or testing procedures, making that the vehicle complies with environmental laws and regulations, evaluating the maintenance cost, solving customer complaints, ordering parts or supplies, preventing operational delays during repair works, hiring and training new staff, and assuring maximum maintenance efficiency to customers. Quickly reverse the downward spiral in revenue levels with innovative sales techniques. Strong Customer Service skills and a High Level of Professional Integrity. This is a real resume for a General Manager in Spanaway, Washington with experience working for such companies as Jiffy Lube Heartland Automotive Services, Jiffy Lube Heartland Automotive Services Inc, Jiffy Lube Management. Trained and placed assistant managers for managers positions throughout Connecticut. Areas of expertise include Management, Achievement, and Decision making. Completed and maintained reports, such as time and production records, inventories, and test results. Automotive Technician/ Auto Mechanic. Encouraged preventive maintenance service to keep their vehicles running at peak performance. gained in 25... Related: Management,Operations Management. Automotive Manager The resume is from a professional with job experience as President and General Manager in the Automotive Industry. Consulted with customers at the time of write-up to collect information so technicians can properly diagnose the problem, dispatched work to technicians based on ability. Importantly, all of these jobs are paid between $31,562 (45.3%) and $73,153 (105.1%) more than the average Automotive Service Manager salary of $69,628. They provide prospective employers with insight into what a candidate is all about – all in 15 seconds. Employs great communication skills to relay complex problems to customers. Again, if you are making a resume for seeking the automotive service manager role, highlighting the above qualities in your resume’s skills section will make it more compelling to employers. Responsible for all aspects of service operations pertaining to sales, gross profit, customer service to include ensuring the customer experience, by upholding customer satisfaction standards. Assist less experienced technicians with procedures to diagnose and repair. If you want to write a general manager resume that lands you a job, your resume has to cater to the specific needs of a company, and there are three things you should have in mind: Industry: a general manager in a hotel and a general manager of a convenience store chain have something in common, but are different at large. Plan, organize or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. This document may be a good reference for anyone in a high level management position. Dealt with ownership directly to increase sales in service as well as maintain a high gross profit margin. Now what if you're already a stone's throw from Jack Welch status? Engage immediately with customers, acknowledging regular clientele, and pricing service repairs and new products. Further, your resume must guide the recruiter to realize you’re the best bet for the job. Maintained direct contact with the business owner of day to day operations and sales. Create purchase orders, research and order parts for vehicle repairs based on quality, warranty, labor coverage, and price. Trained and specialized in managerial duties and led the department from red to the black within a year. Prepare accurate and detailed repair orders that describe customer concerns. Provided alternate transportation if needed. Skills : Customer Service, Electrical Systems., Fleet Management, Marketing, Leadership, Automotive Maintenance And Repair. Maintain an inventory of new passenger and light truck tires based upon reports and sales in the area. Headline : Reliable Service Manager with more than 13 years in automotive mechanics. Created inspection forms for mechanical repairs to ensure consistency and accuracy of repairs and evaluations. Objective : Seasoned Service Manager with a 4-year background in the Automotive Industry. Have minimum of three years experience as auto parts store manager (NAPA experience preferred) Be highly responsible, have good leadership qualities and be able to deliver great customer service. Producing and maintaining a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Offering exceptional skills in directing and coordinating the activities of auto service personnel to ensure delivery of exceptional customer services. Maintains automotive records by recording problems and corrective actions planned. ● Implemented effective customer service procedures to encourage positive feedback.● Participated in occasional management training and refresher courses.● Greeted customers and responded to customer inquiries.● Maintained inventory records of all vehicles available for purchase.● Worked with promotions team to develop new marketing strategies. Create My Resume Handles tasks with accuracy and efficiency. FREE Evaluation. Accomplished, entrepreneurially spirited, and performance-driven manager, with extensive experience both with private and public corporations combined with broad understanding of opportunity identification and general … Gauge which service technician will be suitable for each situation and assign him or her accordingly. Also, emphasizing … Skills : Customer Service, Electrical Systems, Employee Supervision, Automotive Maintenance And Repair, Quality, Account Management. A successful Automotive Service Manager Resume emphasizes on job description such as coordinating the work of auto personnel, supervising the staff, conducting research or testing procedures, making that the vehicle complies with environmental laws and regulations, evaluating the maintenance cost, solving customer complaints, ordering parts or supplies, preventing operational delays during repair works, … Develop and implement promotional campaigns to encourage vehicle owners to choose our service facility. Computed estimates and actual costs of factors, such as materials, labor, and outside contractors, and prepare budgets. Apply to General Manager, Social Media Manager, Service Manager and more! Taking appropriate action to identify and correct staff non-compliance and/or non-achievement. Experience: 16 yrs 1 mo. 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